How to Support Individuals With Specific Communication Needs

Support individuals with specific communication needs Unit 4222-324 (HSC 3029) 1 – Understand specific communication needs and factors affecting them 1. Explain the importance of meeting an individual’s communication needs Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights. Under the Human Rights Act 1998 all individuals have the right to ‘freedom of expression’. If unable to communicate they would be denied these rights. 2. Explain how own role and practice can impact on communication with an individual who has specific communication need As a carer it is your role and responsibility to support individuals to express themselves. The way in which you can do this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights. 3. Analyse features of the environment that may help or hinder communication It is difficult and frustrating to communicate effectively when there is background noise, therefore arranging the environment to aid communication is very important step to achieving effective communication with ndividuals. As a carer you should arrange the individual’s environment to facilitate effective communication and promote understanding. This can be done by ensuring privacy and going into a quiet room Some factors that can hinder good communication are:Poor lighting, individuals with poor sight are unable to see youBackground noise from the TV, radio, other individualsObstacles between you as a care worker and the individual eg furnitureInsufficient distance between you and the individual, leading to you encroaching on their personal space.4. Analyse reasons why an individual may use a form of communication that is not based on a formal language system Sensory disabilities Hearing loss Sight loss Learning disabilities Down’s syndrome Autism Physical disabilities Cerebral palsy Mental health problems Dementia Other mental health problems 5. Identify a range of communication methods and aids to support individuals to communicateBritish sign language (BSL)Picture exchange communication systems (PECS)Talking microwavesHearing aidsInterpreterTranslatorAdvocate1. Describe the potential effects on an individual of having unmet communication needs. Behaviour – If an individual is not supported to communicate effectively they can become increasingly withdrawn, depressed and isolated. This may affect their self-esteem and they may begin to develop feelings of frustration and uselessness. Their behaviour may change as they vent their frustrations with acts of anger or even violence. Others may become confused, angry and frustrated. These effects include:Physical and emotional problemsDepression Isolation, becoming withdrawn from othersFrustrationLow self esteemLoss of confidenceA feeling of uselessness2 – Be able to contribute to establishing the nature of specific communication needs of individuals and ways to address them 2.1 Work in partnership with the individual and others to identify the individual’s specific communication needsTalking to the individual or observing the individual interacting with others.Accessing previous records after permission has been sought from the appropriate person.Talking to colleagues who know the individual. Talking to family membersTalking to other professionals2.2 Contribute to identifying the communication methods or aids that will best suit the individual By observing the individual when they are communicating with you or others you will be able to identify the methods or aids which will best suit the individual. You may have noticed that the individual appears hard of hearing. You would then arrange a hearing test for the individual to establish if they have a problem and obtain equipment in the form of hearing aids, if needed. 2. Explain how and when to access information and support about identifying and addressing specific communication needs. During an initial assessment an individual’s ability and communication methods are established. This is done when an individual arrives into care. Everyone involved in the care of this service user is made aware of their needs and preferences regarding communication and any changes are recognised during reviews and shared with the team to ensure the individual’s needs are met. 3 – Be able to interact with individuals using their preferred communication 3. prepare the environment to facilitate communication 3.2 Use agreed methods of communication to interact with the individual 3.3 Monitor the individual’s responses during and after the interaction to check the effectiveness of communication By observing an individual’s communication cues (non-verbal signal used with or without speech to indicate the individual’s thoughts and feelings) and exercising effective listening, you will be able to determine if the individual has understood the communication. By asking closed questions you will be able to confirm that they have understood what has been said. Also by asking them to repeat what you have discussed you will be able to confirm their understanding. 3.4 Adapt own practice to improve communication with the individual. use closed questions to obtain yes or no answersuse open questions to encourage a more in-depth answeravoid asking too many things at once to prevent confusionallow the individual time to respondnot interrupt the individual whilst they are communicating or anticipate their responseshow the individual that you are interested in them.Use appropriate body language such as nodding, smiling and leaning towards the individual.Avoid using jargonBe aware of the different meanings of words e. g. Jam, could mean a preserve or could mean a blockage as in traffic jam.Keep communication simple4 – Be able to promote communication between individuals and others 4.1 Support the individual to develop communication methods that will help them to understand others and be understood by them As a carer you should encourage and motivate individuals to communicate by providing the correct support, aids and equipment. It is your responsibility to ensure that the individuals you provide care for and others involved in the individuals’ lives are able to communicate effectively. For communication to be effective everyone involved will need to have the same understanding of the communication method used. When supporting individuals with their communication you may need to support others with whom that individual wishes to communicate. This could include other carers, family, friends, peers or professionals. 4.2 Provide opportunities for the individual to communicate with others 4.3 Support others to understand and interpret the individual’s communication 4.4 Support others to be understood by the individual by use of agreed communication methods. For communication to be effective all the people involved will need to have the same understanding of the communication method used. When supporting individuals with their communication you may need to support others with whom that individual wishes to communicate. Support may involve the use of human aids, symbolic aids and technical aids. You will need to explain the appropriate communication method and also show the others how the communication aids work. Wherever possible the support given should encourage the individual to do as much of the communicating as independently as possible. 5 – Know how to support the use of communication technology and aids 5.1 Identify specialist services relating to communication technology and aids Aids and equipment are often provided through the social services department of your local council. The National Health Service (NHS) Hospital Eye Service can also prescribe a range of aids for people with partial sight. All blind and visually impaired people are entitled to a health and social care assessment from their local council. This means someone from social services  will assess their needs to make sure you get the equipment and services that are right for them. The local social services department can put them in touch with a rehabilitation worker, who can help individuals to communicate more easily 5. Describe types of support that an individual may need in order to use communication technology and aids Support may be provided in various forms. Some users will require regular support and advice with regard to use of the communication aid. Support can also come from within the user’s own family. It is important to identify the level of support each individual user has within their own environment. Family members can be of great help in supporting the user especially in the initial stages of using the communication aid. In order to ensure that the user obtains the maximum benefit from the new technology, training must be provided. The most important training needs for the user is competence in the use of the communication aid. This should consist of instruction in the operation of the particular communication equipment as well as maintenance and charging of the equipment if necessary. It may be important to provide training to all the carers, or it may be appropriate to select a few to be trained to deal with different aspects of the communication aid and its use in the environment. Explain the importance of ensuring that communication equipment is correctly set up and working properly. As a carer it is important that you ensure any equipment the individual use’s to communicate with, is available, working and is in a safe condition. With regards health and safety, electrical communication equipment should be checked by a qualified and approved electrician to ensure it is fit for use. The equipment should have a label attached to it stating when the equipment was tested, who by and when the next check is due. 6 – Be able to review an individual’s communication needs and the support provided to address them 6.1 Collate information about an individual’s communication and the support provided The initial assessment will be carried out as stated earlier collating all risks and preferences from the individual. This information together with the communication method the individual prefers and any aids which they use to support their communication will then be written into the individuals care plan so that any changes to the base line can be monitored. This record should include the nature of their communication differences, how they show themselves and ways which you have found are effective in overcoming the differences. 6.2 Contribute to evaluating the effectiveness of agreed methods of communication and support provided The agreed methods of communication and support are only effective for as long as the individuals communication skills remain the same. If their skills change then so do their support needs. As a carer you will be expected to recognise and report on changes to the individual’s communication skills. 6. Work with others to identify ways to support the continued development of communication. It is important that everyone involved in the care of the individual works as part of a team to establish the best support for that person. When changes occur it is important that the correct help and support is obtained immediately so that the individual does not feel frustrated or isolated by being unable to communicate effectively. Significant changes in an individual’s ability to communicate should be referred to the speech therapist or GP involved in the individual’s care for professional investigation and monitoring.

Personal Value Reconciliation

Personal Value Reconciliation Michael Piers March 1, 2010 CMGT 350 I. T. Organization Behavior Mark Paxton The process of changing our thoughts, behavior, values and ethics in a global setting is how we reconcile and as a result, conform to a socially accepted standard. This is often called normative behavior; we act according to the appropriateness of conduct deemed satisfactory to a particular group. The rules of acceptable conduct are dependent on the setting; what is right and wrong or socially acceptable depends greatly on the values of the people (and their respective culture) involved. As a result, the reconciliation of personal values is merely becoming consistent with the actions, thoughts, behavior, values and ethics of our peers, parents, teachers, etc. The intent of this paper is to discuss the aforementioned compliance of personal values as they are adapted to a particular setting. According to the Concise Corsini Encyclopedia of Psychology and Behavioral Science, behavioral modeling plays a large role in our learning; the difference between what is or is not accepted is learned through modeling. Much human learning occurs from sitting and watching, or from just happening to notice what someone else is doing. Indeed, more social learning occurs from observing others than from physically or verbally interacting and experiencing positive or negative outcomes. Observation provides information about what may be learned (alternative behaviors, potential consequences, etc. ). When observation occurs under the right circumstances, it can result in immediate changes to learning or performance. Modeling consists of an illustrator and an observer, in which the observer has been influenced by the illustrator. The encyclopedia states that this type of learning has been widely applied, across numerous areas, resulting in learning or performance modification. Therefore, as thinking and reasoning beings, we learn vicariously whether our behaviors are acceptable or not; through written or unspoken consensus, we conform. In 1971, Philip Zimbardo a Stanford University psychology professor conducted a very telling experiment in the basement of the psychology department. According to Zimbardo, â€Å"The purpose was to understand the development of norms and the effects of roles, labels, and social expectations in a simulated prison environment. † What Zimbardo discovered, among other results, was that the students who acted as guards demonstrated (through their assumed roles) a mildly sadistic shift in behavior. Further that the guards exacerbated and encouraged such behavior. In the aforementioned example, the behavior of the guards is likened to mob behavior – a type of herd mentality in which a group acts in unison sometimes losing sight of their understood correctness of behavior. Oxford Psychologist Henri Tajfel coined â€Å"groupness† for â€Å"tendency of various animals, including humans, to form in-groups†¦and to protect their group from outsides and from outside influences. † Often group mentality, in which majority opinion rules, can force compliance through the desire to avoid conflict. As a result, there are numerous examples of failures in judgment because of this mind-set: religious wars, Salem witch trials, the space shuttle disasters, police brutality, etc. According to Tony Robbins, pain and pleasure are the two major motivators that incite people to action. Therefore, to stimulate a desired change, one merely needs to assign more of one motivator than the other. In the preceding circumstance, if the avoidance of conflict outweighs the need to be accepted in a group, then the obvious inclination results in an action avoiding conflict. In a physiological sense, many organisms involuntarily adapt to changes in their environment: the chameleon changes color, plants track the sun across the sky to gain photosynthesis efficiencies and many creatures living within the various ecosystems on earth modify their behaviors as a survival technique. As humans, the means to a compatible coexistence is our ability to adapt. This ability or trait provides for the success of humans in a group setting. We reconcile our values and ethics as a survival technique. We model others, learning vicariously, act as a herd following or succumbing to consensus, and are guided by fear. In religion we are taught to obey the rules or suffer the damnation. Therefore, we learn to adapt or become an outcast to society. ? Works Cited Behavioral Modeling. (2004). In The Concise Corsini Encyclopedia of Psychology and Behavioral Science. Retrieved from http://www. credoreference. com/entry/wileypsych/behavioral_modeling Gonzales, L. (2008, October). Mob Mentality. National Geographic Adventure, p. 28. Retrieved from MasterFILE Premier database. STANFORD PRISON EXPERIMENT. (2007). In Dictionary of Prisons and Punishment. Retrieved from http://www. credoreference. com/entry/willandpp/stanford_prison_experiment

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Down And Out In The Great Depression Essay - 1335 Words

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The Great DepressionRead More Causes of the Great Depression Essay1143 Words   |  5 PagesCauses of the Great Depression Throughout the 1920’s, new industries and new methods of production led to prosperity in America. America was able to use its great supply of raw materials to produce steel, chemicals, glass, and machinery that became the foundation of an enormous boom in consumer goods (Samuelson, 2). Many US citizens invested on the stock market, speculating to make a quick profit. This great prosperity ended in October 1929. People began to fear that the boom was going to

Can Multiculturalism Really Reduce Prejudice Essay Example For Students

Can Multiculturalism Really Reduce Prejudice? Essay Can Multiculturalism Reduce Prejudice? by _________________ Final Copy: 1-02-01 The term multiculturalism has recently come into usage to describe a society characterized by a diversity of cultures. Religion, language, customs, traditions, and values are some of the components of a culture, but more importantly culture is the lens through which one perceives and interprets the world. In the past several years there has been a growing trend towards multiculturalism in many areas of our society. Most of these trends are found on college and university campuses. I think this is likely due to a belief that the traditional Christian American values and views are unable to deal with the growing numbers of various ethnic minorities in our society. Phew, that was a mouth full. Although this trend would seem able to change society for the better, I believe that it has been and will be largely ineffective. It does, however, have some possible advantage over societys traditional view. The Contact Hypothesis states that increasing contact between groups can in some circumstances decrease prejudice between them. It is possible that education about various cultural groups alone, could reduce prejudice similarly to actual contact; by increasing recognition of similarities, providing information that goes against the stereotypical grain, and breaking down the illusion of out-group homogeneity. It would likely do so less than contact. Multiculturalism might be able to reduce prejudice without building the resentment, which sometimes occurs in contact. It is also possible that it could help encourage re-categorization. For the most part, however, it seems that multiculturalism will do little or nothing to get rid of prejudice and discrimination. Even assuming that multicultural education is nearly as effective as contact, it would not have much effect on society. Contact itself is only successful under certain circumstances.(DSouza, D. 8) The weakness of multiculturalism is that it only deals with a few of the many aspects of prejudice. Prejudice seems extremely difficult if not impossible to overcome in our society. The stereotypes that are created by and reinforce prejudice are neither rational ideas nor emotional responses. Multiculturalism treats them as if they were. Stereotypes are the result of cognitive processes that are, by their very nature, difficult to change. Information that is inconsistent with stereotypes is usually forgotten, ignored, disregarded or devalued. One could be aware that less than 20% of Americans arrested on drug charges are black, and could feel some sort of brothership with humankind, and still be afraid of being mugged by a crack addict in a black neighborhood.(Steeh, C Schuman, H. 344) For example, I do not consider myself to be a racist. I have a Chinese friend, five of my friends are black and the other is Laotian. Im also friends with a Mexican, a Puerto Rican, Turkish, Jew, the list goes on. I hold no attitudes towards these people, which are influenced by stereotypes. Although, when walking down the street towards a black or Latino person, Ill admit that I become slightly nervous; just a little more ready to throw or receive a punch. Entering a classroom or bus people (white) will most likely sit near a white person more readily than a minority member. If one needed to ask the time or ask for a cigarette, one would probably ask a white over a minority. They may be aware of these things even as they happen. Even aware of their irrationality. Maybe even familiar (hopefully) with the cognitive processes that cause these small discriminations, but it seems that they are helpless to stop them. (Baron, A. 180) I can not pinpoint the root of my or anyone elses prejudice. I attend now a nearly all white high school, before which, an almost entirely white middle school. Before the middle school, however, I attended an elementary school consisting of a very healthy mix of different cultures. Maybe less than half the school was white. Neither of my parents is overtly racist. Pearl harbor Essay Outside of the media, I have observed more whites committing acts of violence than blacks. On TV however, I have seen blacks behave in mostly negative ways. Or at least I remember it that way. The prejudices, which I have, are based on many observable traits .

Kudler Fine Foods Technology Solutions Essay Example

Kudler Fine Foods Technology Solutions Essay Kidders human resources department focuses on employment policies, training, payroll functions, and hiring processes. The purpose of this paper is to view the potential technology solutions and needed software that may add value to Judder Fine Foods and their human resources department. Analysis of Judder Fine Foods As an information technology director Awaken is recommending Kathy Judder to up- date and improve their human resources software systems. Resource Management Information Systems are necessary for analyzing employees information. Resource Management Information Systems usually provide the capability to much effective business plans, control costs, and improved the quality in HRS decision making, and improving employee productivity (Dresser ; Associates, 2013, Para. 2). Kidders human resources and payroll functions are much Important concerning employee hire dates and work hours. Kidders uses Quick Books and outsource their payroll process to track hire dates and employees pay rates. Kidders Potential Technology Solutions Awaken recommends possible software solutions that include Visual Staff Scheduler, and Human Resources Data Manager. Human Resources Software Staff Files 8. Lowell assist Judder Find Foods with employees records, performance reviews, and employee safeguard protection. The NOW solutions product, [emailprotected], Is a web- based Human Resources Management offers solution that integrates human resources, payroll, administrative capabilities as well as employee self-service. The NOW Solutions product also provides employee tracking information, such as salaries, benefits, absences, and performance reviews (NOW Solutions, 2010). Muckrake web-based resource management software is much needed for Kidders. Muckrake can automate much of Kidders functions In their HRS department and any parts of Kidders organization (Muckrake, 2013). Vista Human resources Management Systems includes recruiting, self-service, Family Medical Leave Act Administration (Vista HRS, 2013). The Human Resources Management Software allows employees to review their pay roll history. We will write a custom essay sample on Kudler Fine Foods Technology Solutions specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Kudler Fine Foods Technology Solutions specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Kudler Fine Foods Technology Solutions specifically for you FOR ONLY $16.38 $13.9/page Hire Writer HRS delivers information to recipients online at any time and place (HID System Technologies, 2013). Genealogy Pro Ana cons The advantage of the Human Resources Staff Files 8. 0 software is the software is flexible and can track employee wages and benefits. The present system used by Judder Fine Foods present system consists of the Retail Enterprise Management System (REAMS). Kidders would benefit from the Human Resources Management System (HRS) because the software system would enable Kidders to maintain his or her employee records at his or her main headquarters. The use of an HRS would also allow Kidders to complete payroll and workers compensation functions. Vista Human Resources Management Systems would help Kidders communicate across border in a database. The Cons is no one software product is designed to handle every business need. Centralization of Employee Records Kidders human resources department employee assistants keeps records and information about employees complaints, grievances, and harassment issues. Much of the employee records are maintained in Kidders individual stores. Kidders human resources department has no centralization concerning their employee records. Much of the companys workers compensation process is handled by vendors and their time sheets are done manually (Judder, 2012). Awaken recommends that Kidders uses Bamboo web-based HRS management system software to track and centralize employees data. Automation of Time Tracking Judder Fine Foods is responsible for tracking employees request for sick and other time off hours, such as employee vacations. Time tracking tools help Kidders to operates more productive in a highly automated environment with employee online connectivity. Kidders Fine Foods must have time tracking and time sheet submittal software to track employee information. Timeshare Submittal Kidders employees are presently filling out time sheets manually and the time sheets are faxed to Kidders accounting department. Timeshare submittal software may be much helpful for Judder Find Foods because employee will have easy online access of logging in and completing time sheets. This will help managers and employees improve their communications and missed connections concerning worked hours. Kidders has no automated system for tracking vacation hours. Device Software products provides comprehensive features and tools so that Kidders can accurately and efficiently track employees information and manage his or her time. Mutants web-based timeshare software will also help Kidders track employee hours and payroll information. Tracking Applicants Judder uses Quick Books to keep track of their employee payroll process. Keller also outsource and the outsourcing company has employee information, including tax information and pay rates. Employees can interact with a Kiosk Machine and manage his or her human resources information, and Kidders managers can use Kiosk software to track applicants. Employee Self-Service Cookware offers a secure kiosk browser where employees can receive instant feedback and self-service. According to Cookware (2003-2013) Internet Kiosk software converts computer into self-service kiosk. It prevents hacking and downtime, blocks the system keys like (Para. 1). Internet Technology Sealers computer systems Tort can store nave a stand-alone network Ana Internet components.